Category: XCMG Worldwide

Expert Tips for Choosing the Right XCMG Equipment for Your Construction Needs

Expert Tips for Choosing the Right XCMG Equipment for Your Construction Needs

Are you gearing up for your next big construction project and feeling overwhelmed by the multitude of equipment options available? Selecting the right machinery is crucial for the success and efficiency of your job site. With XCMG Australia’s extensive lineup of construction equipment, finding the perfect fit for your specific needs doesn’t have to be a daunting task. Here are some expert tips to guide you through the selection process:
1. Assess Your Project Requirements: Before diving into equipment options, thoroughly assess the requirements of your construction project. Consider factors such as project size, terrain, workload, and timelines. Are you working on a residential, commercial, or industrial project? Understanding these details will help narrow down your choices.
2. Define Your Budget: Establish a clear budget for equipment procurement, including purchase or rental costs, maintenance expenses, and operational expenses. Be realistic about your financial limitations while also considering the long-term benefits and ROI of investing in quality machinery.
3. Research XCMG’s Product Range: Familiarise yourself with XCMG’s diverse range of construction equipment, including excavators, bulldozers, cranes, loaders, and more. Each machine is designed to excel in specific applications and environments. Explore the features, capabilities, and specifications of different models to determine which ones align best with your project requirements.
4. Consider Versatility and Multi-functionality: Opt for equipment that offers versatility and multi-functionality to maximise your investment. Many XCMG machines come with adaptable attachments and accessories, allowing them to perform various tasks efficiently. Choosing versatile equipment can save you time and money by reducing the need for multiple specialized machines.
5. Prioritise Quality and Reliability: Invest in high-quality, reliable equipment that can withstand the rigors of construction work in challenging environments. XCMG is renowned for its commitment to manufacturing excellence and industry-leading durability. Prioritise machines with robust construction, advanced engineering, and proven performance track records.
6. Evaluate Fuel Efficiency and Environmental Impact: In today’s environmentally conscious world, consider the fuel efficiency and environmental impact of the equipment you choose. XCMG’s innovative engineering practices prioritise energy efficiency, emission reduction, and eco-friendly design features. Opting for greener machinery not only reduces your carbon footprint but also lowers operating costs in the long run.
7. Seek Expert Advice and Support: Don’t hesitate to reach out to XCMG Australia’s team of experts for personalised guidance and support. Our knowledgeable staff can help assess your needs, recommend suitable equipment solutions, and provide valuable insights to optimise your construction operations.
Conclusion: Choosing the right XCMG equipment for your construction needs is a strategic decision that requires careful consideration of various factors. By following these expert tips, you can streamline the selection process, enhance project efficiency, and achieve superior results on your job site. Trust in XCMG’s renowned reputation for quality, reliability, and innovation to power your construction endeavours to new heights.
Whether you’re tackling a small-scale project or embarking on a massive construction venture, XCMG Australia has the perfect equipment solutions to meet your needs. Reach out to us today to learn more about our product offerings and how we can support your construction success story.

XCMG Australia Technical, Service, and Parts Center: A Milestone in Innovation and Collaboration

On April 16, 2024, a significant event unfolded in Perth, Australia, as the XCMG Australia Technical, Service, and Parts Center was inaugurated. This establishment, a new addition to XCMG’s global Research and Development (R&D) network, signifies a strategic focus on advancing innovation in mining and construction machinery, while also addressing the imperative of localized product development and global market demands.

Hanson Liu, Vice President of XCMG, aptly articulated the significance of this milestone, stating, “The establishment of the XCMG Australia Technical, Service, and Parts Center marks another solid step in XCMG’s journey towards becoming more open and innovative on the international stage.” This move underscores XCMG’s commitment to enhancing its technological R&D capabilities and elevating the quality of market services, thus making a substantial contribution to the development not only of Australia but also to the broader South Pacific region.

At the launch, Shan Zenghai, Chief Engineer of XCMG, elucidated the core missions of the center, placing paramount emphasis on understanding customer needs, ensuring market adaptability, and providing comprehensive lifecycle support. This strategic orientation underscores XCMG’s proactive stance in aligning its operations with evolving market dynamics and customer preferences.

The collaboration between XCMG and Brooks Group, Australia’s largest private engineering machinery company, holds immense promise for mutual success. This partnership is poised to leverage synergies in business and technical domains, fostering innovation and driving shared growth opportunities.

Looking ahead, the XCMG Technical, Service, and Parts Center is poised to play a pivotal role in addressing environmental and sustainable development imperatives. By prioritizing market responsiveness and customer-centric innovation, the center aims to spearhead advancements in high-end, intelligent, and green technologies. Through these endeavors, XCMG is poised to usher in a new era of product and service excellence, thereby consolidating its position as a global leader in the engineering machinery domain.

In essence, the inauguration of the XCMG Australia Technical, Service, and Parts Center marks not just a momentous occasion in the company’s trajectory but also heralds a new chapter in collaborative innovation and market leadership. As XCMG continues its journey of global expansion and technological advancement, the center stands as a beacon of progress, driving positive change and sustainable development in the region and beyond.

XCMG and Brooks Join Forces:

A New Era for Australia’s Construction and Mining Industries



In a groundbreaking move, XCMG has solidified a significant partnership with Brooks Equipment, a prominent player in Australia’s earthmoving and construction equipment sector. This collaboration signifies a major milestone for XCMG as it expands its presence in the global high-end market, with a clear aim to invigorate Australia’s construction and mining industries.

Strategic Importance of Australia

Australia holds immense strategic importance for XCMG’s international expansion endeavors. Over the years, XCMG has invested dedicated efforts and resources, establishing a robust sales and service network across the country. This strategic move has cemented XCMG’s position as the premier Chinese engineering machinery brand in Australia, boasting nationwide coverage. Notably, XCMG’s products have earned widespread acclaim in various engineering projects, including infrastructure ventures and mining operations, earning accolades from customers for their top-notch quality and exceptional service.

Bolstering Market Position Through Partnership

The partnership with Brooks Equipment Sales further strengthens XCMG’s foothold in the Australian market. This collaboration is poised to enhance brand visibility and broaden the availability of high-quality machinery options for local customers. With a focus on an improved service infrastructure, XCMG aims to cater effectively to the evolving needs of the Australian market.

Mutually Beneficial Collaboration

A representative from XCMG’s Oceania division highlights the mutually beneficial nature of the collaboration with Brooks Equipment. Anticipating productive cooperation and shared success, both entities are committed to nurturing a prosperous and mutually rewarding relationship. This collaborative spirit underscores a joint commitment to driving growth and innovation in Australia’s construction and mining sectors.

Charting a Course for Collaborative Achievement

Together, XCMG and Brooks Equipment are poised to embark on a journey toward collaborative achievement and sustained growth tailored to the specific needs of the Australian market. This partnership heralds a new era of opportunity and advancement for Australia’s construction and mining industries, promising innovative solutions and unparalleled service excellence.

As XCMG and Brooks Equipment join forces, they stand ready to lead the way in shaping the future landscape of Australia’s construction and mining sectors, driving progress and prosperity for years to come.

February 8, 2024

XCMG Australia: Growing Into the Future with Unwavering Support for Customers

In the ever-evolving landscape of heavy machinery and construction equipment, one name stands out for its commitment to excellence and customer satisfaction: XCMG Australia. As a leading provider of construction machinery and solutions, XCMG Australia has continually adapted and grown to meet the evolving needs of its customers. Central to this growth is the unwavering dedication to supporting customers with essential parts and components, ensuring seamless operations and maximum efficiency on job sites across the nation.

At XCMG Australia, we recognise that our customers rely on our machinery to get the job done efficiently and effectively. That’s why we understand the critical importance of providing comprehensive support for our equipment throughout its lifecycle. From initial purchase to ongoing maintenance and repairs, we are committed to ensuring that our customers have access to the parts and components they need, when they need them.

Our extensive network of national dealerships serves as a vital link between XCMG Australia and our valued customers. These authorized dealerships are staffed by knowledgeable professionals who understand the intricacies of our machinery and can provide expert guidance and support to customers at every stage of their journey. Whether it’s helping to identify the right parts for a specific repair or offering maintenance tips to prolong the lifespan of equipment, our dealership partners are dedicated to delivering exceptional service and support.

In addition to our dealer network, XCMG Australia also maintains a comprehensive inventory of parts and components to ensure prompt availability for our customers. We understand that downtime can be costly and disruptive to construction projects, which is why we prioritize efficient logistics and inventory management to minimize delays and keep our customers’ operations running smoothly.

Furthermore, we recognise the importance of innovation and continuous improvement in meeting the evolving needs of our customers. That’s why we invest in research and development to develop cutting-edge technologies and enhancements that improve the performance, reliability, and sustainability of our machinery. By staying at the forefront of innovation, we ensure that our customers have access to the most advanced solutions available on the market.

At XCMG Australia, we take pride in our role as a trusted partner to the construction industry, and we are committed to supporting our customers every step of the way. Whether it’s providing top-quality machinery, offering expert guidance and support, or ensuring prompt access to parts and components, we are dedicated to helping our customers succeed. As we continue to grow and expand into the future, our commitment to excellence remains unwavering, and we look forward to serving the needs of our customers for many years to come.

For all your construction machinery needs and unparalleled support, choose XCMG Australia. Experience the difference of reliable machinery, expert guidance, and prompt access to parts and components. Contact us today to take your projects to new heights.

Motor Grader 5505 XCMG

December 20, 2023

XCMG Australia Product Reviews and Updates: Revolutionising Construction and Mining

In the dynamic world of construction and mining, staying ahead of the curve is essential. XCMG Australia has been providing cutting-edge machinery solutions that meet the unique demands of the Australian construction and mining industry. In this blog post, we will dive into some of the most popular XCMG machinery products and explore recent updates, improvements, and new releases that are making waves in the industry. 

XCMG XC Series Crawler Cranes: Powering Through Tough Terrains 

XCMG’s XC Series Crawler Cranes have become a cornerstone in the Australian construction landscape. These robust machines are engineered to navigate challenging terrains with ease, providing unparalleled lifting capacity and stability. The recent updates in the XC Series have focused on enhancing operator comfort and safety, ensuring seamless operation even in the harshest conditions. 

XCMG Mining Excavators: Efficiency Redefined 

For the demanding requirements of the mining industry, XCMG’s mining excavators stand out as a beacon of efficiency. These machines are designed to optimise productivity while minimising operational costs. Recent improvements include advanced automation features, increased fuel efficiency, and enhanced durability to withstand the intensive mining operations. 

XCMG Wheel Loaders: Meeting the Australian Construction Challenge 

In the construction industry, speed and versatility are paramount. XCMG’s range of wheel loaders has gained popularity for their agility and efficiency on construction sites across Australia. Updates in this product line focus on intelligent control systems, ergonomic design, and improved fuel efficiency, making them indispensable assets for construction projects of any scale. 

XCMG Graders: Precision in Every Pass 

XCMG’s graders are synonymous with precision and accuracy in road construction and maintenance. These machines have undergone recent updates to enhance blade control, GPS integration for precision grading, and operator visibility. With these improvements, XCMG graders are setting new standards in the industry, ensuring that every pass counts. 

New Releases: XCMG’s Innovation Pipeline 

XCMG Australia has consistently been at the forefront of innovation, and the latest releases from the company showcase its commitment to pushing boundaries. Whether it’s introducing state-of-the-art technology or addressing specific industry needs, XCMG’s new releases are poised to make a significant impact. Stay tuned for updates on the latest additions to the XCMG family. 

XCMG Australia continues to be a driving force in the construction and mining sectors, providing machinery solutions that redefine industry standards. From the rugged XC Series Crawler Cranes to the precision of XCMG graders, the company’s commitment to innovation and improvement is evident in every product. As we look forward to the future, XCMG’s dedication to meeting the evolving needs of the Australian construction and mining industry promises a landscape where efficiency, safety, and innovation go hand in hand. 

Ready to revolutionise your construction and mining operations? Explore XCMG’s latest machinery solutions tailored for the Australian industry. Contact us today to discuss how our cutting-edge equipment can elevate your projects. Visit our website or call now to embark on a journey of efficiency and success with XCMG. Let’s build the future together!

September 13, 2023

Selecting the Perfect Electric Machinery for Your Australian Mine: A Comprehensive Guide

The Australian mining industry is known for its vast mineral wealth and commitment to sustainability. To thrive in this dynamic landscape, choosing the right electric machinery for your mine is essential. With advancements in technology and a growing focus on environmental responsibility, electric machinery has become a game-changer. In this blog, we’ll explore the key factors to consider when selecting the ideal electric machinery for your Australian mining operation.

Understand Your Mining Operation

Before diving into the world of electric machinery, it’s crucial to have a clear understanding of your mining operation’s specific needs. Consider the following:

Mining Environment: Take into account the geographical location, climate, and terrain of your mine. Different machines are suited to different environments.

Mineral Resources: The type of minerals you’re extracting can influence your machinery choice. Coal, iron ore, gold, and other minerals may require specialised equipment.

Production Goals: Determine your mine’s daily production targets. Your machinery should align with these goals for optimal efficiency.

Environmental Responsibility

Australia places a strong emphasis on sustainable mining practices. Electric machinery offers a cleaner and greener alternative to traditional diesel-powered equipment. By choosing electric machinery, you can reduce emissions, lower your carbon footprint, and meet environmental regulations more easily.

Size and Capacity Considerations

Electric machinery comes in various sizes and capacities. It’s crucial to match the equipment’s size and capacity to your mine’s requirements. Factors to consider include the scale of your operation, the depth of mining, and the volume of material to be processed. Balance these factors to optimise productivity.

Advanced Technology Integration

Modern mining is increasingly technology-driven. Seek machinery that incorporates advanced technologies such as automation, telematics, and remote monitoring. These features can enhance safety, increase productivity, and streamline operations. Compatibility with existing fleet management systems is also crucial for efficient integration.

Maintenance and Reliability

Efficient maintenance is essential to keep your electric machinery operating smoothly. Look for machines designed with accessibility to critical components and user-friendly maintenance features. Investing in machinery with a reputation for reliability can reduce downtime and long-term maintenance costs.

Energy Efficiency and Cost Savings

Electric machinery is known for its energy efficiency, resulting in lower operating costs over time. Evaluate the machinery’s energy consumption, and consider factors such as energy source availability at your mining site. A focus on energy-efficient equipment can significantly impact your bottom line.

Total Cost of Ownership

While the initial purchase price is important, calculating the total cost of ownership is equally vital. This includes not only acquisition costs but also factors like operating expenses, maintenance, and machinery lifespan. A holistic view of TCO will help you make informed decisions about your investment.

Operating Training and Safety

Your mining machinery is only as effective as the operators who control it. Ensure that your team receives proper training on the electric machinery to maximise safety and efficiency. Prioritise equipment with advanced safety features to protect your workers and assets.

Choosing the right electric machinery for your Australian mining operation is a multifaceted decision that requires careful consideration of your specific needs, environmental responsibilities, technology integration, and long-term cost-effectiveness. By making informed choices, you can boost productivity, reduce environmental impact, and secure the future sustainability of your mining business in Australia.

At XCMG Australia, we understand the unique challenges and opportunities in the Australian mining industry. Our range of electric machinery is designed to meet your needs while aligning with your commitment to environmental responsibility. To explore our cutting-edge electric machinery solutions and find the perfect fit for your mining operation, contact our experts today. Together, we can drive your mining business towards a greener, more efficient, and sustainable future. 

To explore our cutting-edge electric machinery solutions and find the perfect fit for your mining operation, contact our experts today. Together, we can drive your mining business towards a greener, more efficient, and sustainable future. Contact us today to start your journey towards a more sustainable mining operation.

XCMG – Hoisting the World to New Heights

In the realm of engineering marvels that shape the world, the spotlight often falls on towering structures and impressive infrastructure projects. Behind the scenes, the unsung heroes responsible for raising these colossal edifices are the cranes, and among the giants of the construction equipment industry, there stands one name that reigns supreme – XCMG. The largest crane manufacturer globally!  

The Rise of XCMG 

What started as a humble workshop has now become a global powerhouse in the construction machinery sector. Our relentless pursuit of excellence and a commitment to innovation have catapulted XCMG to the top of the industry. Today, our company operates in over 182 countries, making it a truly international brand. 

Setting Records with Giant Cranes

One of the key factors that have contributed to XCMG’s success is our impressive range of cranes. From the towering crawler cranes that reach breathtaking heights to the versatile all-terrain cranes that can handle various terrains, XCMG has it all. Notably, we have set multiple world records for the highest lifting capacities with our mammoth cranes. These feats of engineering have established XCMG as an industry leader, setting a new benchmark for heavy lifting capabilities. 

Innovation Driving Success

Innovation lies at the heart of XCMG’s success story. We invest heavily in research and development, constantly pushing the boundaries of crane technology. By integrating the latest advancements in materials, electronics, and automation, XCMG consistently delivers cutting-edge solutions that cater to the ever-evolving needs of the construction industry. 

Environmental Responsibility

In today’s world, sustainability is a critical consideration in every industry. XCMG is acutely aware of its environmental responsibilities, and we have taken significant steps to reduce our ecological footprint. We have developed eco-friendly cranes that minimise emissions, optimise fuel consumption, and employ energy-efficient technologies. By doing so, XCMG not only contributes to the preservation of the environment but also sets an example for other manufacturers to follow.

Global Impact and Diverse Applications

XCMG’s impact extends far beyond its home base in China. Its cranes have played pivotal roles in numerous high-profile projects worldwide, from the construction of iconic skyscrapers to the development of intricate infrastructure networks.

Key applications of XCMG cranes include: 

High-rise Construction: XCMG’s tall cranes are instrumental in erecting towering buildings, giving architects the freedom to create ever-more daring designs. 

Offshore Projects: Their marine cranes are ideal for handling heavy equipment and materials in offshore oil rigs and wind farms. 

Bridge and Road Construction: XCMG all-terrain cranes are versatile enough to operate in diverse terrains, making them indispensable in bridge and road construction projects. 

Disaster Relief: In times of crisis, XCMG cranes have been used to rescue and support communities affected by natural disasters, showcasing their versatility and utility in emergency situations. 

XCMG’s journey from a small workshop to becoming the largest crane manufacturer in the world is nothing short of remarkable. Our commitment to innovation, sustainability, and delivering cutting-edge solutions have earned us a well-deserved position at the forefront of the construction machinery industry.

As we continue to set new records and contribute to monumental projects across the globe, XCMG proves that when technology and ambition align, there are no limits to what humankind can achieve. 

Don’t miss this opportunity to be a part of the construction revolution! Embrace sustainability, innovation, and precision with XCMG. Let’s build a better, more resilient world together. Contact us today!

The Unmatched Points of Difference in XCMG Australia’s Machinery Components, Warranty, and Supporting Options

When it comes to heavy machinery, XCMG Australia stands out as a leading provider of quality equipment designed to revolutionise the construction, mining, forestry, and farming industry. With a steadfast commitment to innovation and customer satisfaction, XCMG’s machinery components, warranty, and supporting options set new industry standards.  

Superior Hydraulics for Optimal Performance 

One of the key differentiators of XCMG machinery components lies in their cutting-edge hydraulic systems. XCMG Australia harnesses advanced hydraulic technology to ensure smooth and efficient operations in their equipment. The precision and responsiveness of the hydraulics enable operators to maintain precise control over the machinery, resulting in enhanced productivity and reduced downtime. 

XCMG’s commitment to quality is evident in their rigorous testing processes, which guarantee the durability and reliability of the hydraulic components. With XCMG machinery, customers can expect exceptional hydraulic performance that surpasses industry standards, enabling them to handle the most demanding tasks with ease.

Reliable Transmission Systems for Seamless Operation 

XCMG Australia places great emphasis on incorporating high-quality transmission systems into their machinery. The company understands that efficient power transmission is crucial for optimal machine performance and productivity. XCMG’s transmission systems are designed to deliver seamless operation, ensuring that power is effectively transferred to the necessary components. 

With XCMG machinery, operators can expect smooth gear shifting, improved acceleration, and increased fuel efficiency. By prioritising robust and reliable transmission systems, XCMG Australia provides customers with equipment that performs consistently under diverse working conditions. 

Smart Control for Enhanced Efficiency and Safety 

XCMG machinery components also boast intelligent control systems that bring efficiency and safety to the forefront. Through the integration of advanced technology, XCMG Australia has developed smart control features that streamline operations and maximise productivity. 

These smart control systems provide operators with real-time information, allowing them to monitor critical machine parameters and make informed decisions. Additionally, XCMG’s machinery components include features such as automatic load sensing, intelligent diagnostics, and remote monitoring capabilities. This ensures optimal performance, minimises downtime, and enhances overall operational efficiency. 

Precise Movement and Maneuverability 

XCMG Australia’s machinery components excel in delivering precise movement and exceptional maneuverability. Whether it’s crawler cranes, excavators, or loaders, XCMG machinery is engineered to navigate challenging terrains and confined spaces with ease. 

The integration of advanced technologies, such as GPS tracking and computerised control systems, enables XCMG machinery to achieve remarkable accuracy and precision in movement. Operators can rely on XCMG equipment to tackle complex projects with confidence, knowing that the machines are designed to perform with utmost precision.

Comprehensive Warranty and Exceptional Support

XCMG Australia understands the importance of providing reliable support and comprehensive warranty options to its customers. By prioritising customer satisfaction, XCMG ensures that their machinery components are backed by industry-leading warranty terms, offering peace of mind to their clients. 

In addition to an excellent warranty program, XCMG Australia provides exceptional after-sales support. Their network of authorised service centres and trained technicians ensures prompt assistance, timely maintenance, and genuine spare parts availability, minimising equipment downtime and maximising productivity. 

XCMG Australia’s machinery components exemplify a commitment to excellence, innovation, and customer satisfaction. From superior hydraulics to reliable transmission systems, smart control features, and precise movement capabilities, XCMG machinery stands apart from the competition. Backed by comprehensive warranty options and exceptional support, XCMG Australia remains at the forefront of the construction and mining industry, empowering professionals with cutting-edge equipment. 

Experience the unmatched performance, reliability, and innovation of XCMG machinery components. Elevate your mining or construction projects to new heights by partnering with XCMG Australia. Contact us today to explore our extensive range of equipment, benefit from our comprehensive warranty options, and experience our exceptional after-sales support. Don’t settle for ordinary when you can have extraordinary. Choose XCMG Australia for your equipment needs and witness the difference firsthand. 

XCMG Australian Market

September 23, 2022

China’s largest manufacturer of mining equipment is looking to disrupt the Australian market.

The Australian sales division of XCMG is investing in local infrastructure to become a household name.

In 2021, XCMG Mining Equipment Australia Pty Ltd, signaled their intent to challenge the current duopoly by opening their headquarters and 2230m depot in Melbourne, as well as a spare parts centre in Karratha, Western Australia.

Specialising in the supply, distribution, and delivery of new and used mining equipment, XCMG Mining Equipment Australia are growing their dealer network to deliver a high level of pre- and after sales service. Currently, there are eight dealers nationwide, with fifteen sales and service outlets. The dealer network is supported by a growing team of eleven, including sales, service, and support engineers.

Becoming a household name outside of China.

Commencing operations in 1943 as Huaxing Iron Works, XCMG Group was established in 1989 and is headquartered in Xuzhou, China.

For over 30 years, they’ve been the No. 1 manufacturer of mining and construction equipment in China and are currently ranked third behind Cat and Komatsu. In 2021, they became the number one supplier of cranes, a position long held by Liebherr.

XCMG products are now exported to over 183 countries and regions worldwide with 300+ distributors. Globally XCMG has:

  • 6 international research centres
  • 40 overseas offices
  • 46 large spare centres
  • 14 manufacturing bases
  • 2000+ service outlets
  • 6000 technical engineers

With a shift in development strategy to sell successfully developed products rather than test in the market, the brand focus has shifted to product quality over quantity.

XCMG is formulating a new five-year development plan in which it attaches more importance to technical advancement, structural innovation, benefit and quality, instead of fast-rate growth in scale."
Wang Min | XCMG Chairman

XCMG Mining Equipment Australian operations

In 2019, a delegation from Rio Tinto visited XCMG in China to discuss security of large mining equipment, supply chain management and developments in the global mining equipment market. For the next two years, the elite project team took charge of research and development, manufacturing, and quality control to be able to deliver 6 customised GR2605 graders to the mining giant’s Pilbara operations.

  • Now, under the guidance of General Manager, Roy Rossini, XCMG Mining Equipment Australia is establishing an experienced dealer network with a strong base to support customers. And interest in the brand is growing, with the range including:
  • Excavators
  • Loaders
  • Mining Trucks
  • Motor Graders
  • Rollers
  • Cranes
  • Hydraulics

When committing to expand their operations into Australia, it was estimated that the 2021 fleet delivery would be 730 units of machinery. First quarter delivery for 2021 was 905 units across construction and mining machinery.

One of the key reasons is XCMG’s process of continuous improvement and quick turn around on implementation. As Roy explains:

“We have a direct line of communication into the manufacturing of equipment for the Australian market. Which means, we build and change to customer demand. If our clientele wants something included or changed, it’s not a two-year approvals process. We can turn it around for the next production run.”

Along with design changes, the other deciding factor has been the ease of securing replacement parts. The equipment is designed so parts are as common as possible. XCMG has a worldwide network of spare part centres. Therefore, their guarantee is to have parts on site within 72 hours and it’s proving a winner with new and existing customers.

While XCMG might not be a household name just yet, they’re certainly making all the right moves to challenge common misconceptions, secure high profile clients and develop long-term relationships for the future.